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Tutorial: Your First 30 Minutes


This hands-on tutorial takes you from an empty trial account to a completed document-collection cycle. You play both sides: a firm called Meridian Tax Advisors collecting tax-prep documents, and its client Jordan Ellis uploading them.

What you'll accomplish

By the end of the series you will have:

  • A configured workspace for Meridian Tax Advisors, with brand colors, a default workflow, and one invited teammate
  • A client record for Jordan Ellis
  • A document request built with the AI Request Builder, with per-document checklists, a due date, and automatic reminders
  • The request delivered to Jordan by magic link — no client account required
  • Files uploaded through the client portal, with a comment from the client
  • One file approved and one declined with feedback, then the full request approved
  • The request tracked across your Kanban board stages
  • A reusable request template and one workflow automation that emails the client on approval

Prerequisites

  • A FileOnion trial account. The free trial lasts 15 days and requires no credit card.
  • An email address you can read, to use for Jordan Ellis. You will open the client's email yourself in part 4. A plus-alias of your own address (for example you+jordan@example.com) works well.
  • About 30 minutes.

Plan choice

The tutorial selects the Professional plan during signup. The trial covers it, and two later steps — workflow email actions (part 6) and publishing templates to the community — are Professional features. On the Personal plan the onboarding wizard skips the teammate-invite step and the default workflow can only be renamed, not customized.

The series

Part What you do Time
1. Set Up Your Firm Sign up, complete the onboarding wizard, invite a teammate ~5 min
2. Create a Request with AI Add Jordan as a client, build the request with the AI Request Builder ~7 min
3. Send It to Your Client Send the request by magic link, arm reminders ~3 min
4. The Client Uploads Open the portal as Jordan, upload files, leave a comment ~5 min
5. Review & Approve Review files, approve and decline, watch the Kanban board ~5 min
6. Organize & Automate Find files in the File Manager, save a template, add an email automation ~5 min

Total: about 30 minutes.

Start here: 1. Set Up Your Firm