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Plans & Billing

This page is for Owners and anyone comparing FileOnion plans. It covers what each plan includes, how the free trial works, and how to manage seats, payments, and your subscription.

Plan lineup

Personal Professional Enterprise
Monthly billing $24.99 per user/month $34.99 per user/month Custom — contact sales
Annual billing $19.99 per user/month $29.99 per user/month Custom — contact sales
Team members Up to 5 Up to 25 Up to 100
Storage 15 GB 1 TB Unlimited
Max upload size 100 MB 1 GB 1 GB

Professional is the most popular plan. Every new firm starts with a 15-day free trial — no credit card required.

What's included

Personal

For individuals and small firms getting started:

  • Up to 5 team members
  • 15 GB storage, 100 MB file uploads
  • Unlimited document requests
  • Email reminders and notifications
  • Kanban board and workflows
  • Dropbox integration
  • Client portal and file manager

Professional

Everything in Personal, plus:

  • Up to 25 team members
  • 1 TB storage, 1 GB file uploads
  • REST API and automation integrations (Zapier, Make, n8n)
  • Teams, sharing, and visibility controls
  • Custom branding
  • Audit logs
  • Bulk user management and data export (GDPR)
  • Publishing templates to the community Template Library
  • Priority support

Enterprise

Everything in Professional, plus:

  • Up to 100 team members
  • Unlimited storage, 1 GB file uploads
  • Single sign-on (SAML 2.0 and OIDC)
  • Custom roles and permissions
  • Dedicated support

See Teams & Sharing and the Security Guide for details on the Professional and Enterprise features.

The free trial

Your trial starts when you create your firm and lasts 15 days. No credit card is required, and you can subscribe at any point during the trial.

When the trial ends without a subscription, your workspace is suspended: signing in takes you to the plan selection page, and you regain access as soon as you subscribe. Your account and data stay in place while suspended, so you pick up right where you left off.

Adding seats

FileOnion bills per active firm user. To add a seat, invite a new team member:

  1. Go to Settings → Billing to see your current Seats used.
  2. Click Add seats to open user management, then invite the new member.

Your subscription rate adjusts to the number of active users on your account, up to your plan's seat limit (5 on Personal, 25 on Professional, 100 on Enterprise). Removing a user frees the seat.

Monthly vs. annual billing

Both billing periods include the same features — annual billing costs less per month:

  • Monthly: $24.99 per user/month on Personal, $34.99 per user/month on Professional.
  • Annual: $19.99 per user/month on Personal, $29.99 per user/month on Professional, billed annually.

For Enterprise pricing on either period, contact the sales team.

Payment methods and invoices

FileOnion payments are processed by Stripe and made by card. From Settings → Billing you can see your plan, subscription status, and next billing date. Click Manage billing to open the secure Stripe billing portal, where you can:

  • Update your payment card
  • View and download invoices
  • Review upcoming charges

Owner only

Only the account Owner can manage billing — subscribing, changing plans, updating payment details, and cancelling.

Upgrades, downgrades, and cancellation

  • Upgrade or downgrade at any time from the plans page: go to Settings → Billing and click Upgrade next to your account type, or open Plans directly.
  • Cancellation: there is no setup fee and no long-term commitment. If you cancel, your subscription continues until the end of your current term, and you are not charged again after it expires. Refunds are not provided for early cancellation on either billing period.

Checkpoint

After subscribing or changing plans, Settings → Billing shows your new account type and the next billing date.