Skip to content

Signing In & Account Access

This guide covers every way into FileOnion for firm users — signing in, creating an account, joining a team by invitation, and recovering a forgotten password. If you are a client of a firm, you never need an account: see the note at the end.

Signing in

Go to the FileOnion sign-in page and choose one of the following.

Email and password

Enter your Email and Password, then click Log in.

Sign in with Google

Click the Sign in with Google button below the sign-in form and pick your Google account.

Certain FileOnion emails contain magic links — one-time links that sign you in without typing a password (for example, links sent to clients, or links that switch you into another organization). Opening the link verifies it and takes you straight to the right page. A secure magic link additionally asks for a one-time code before it opens. If you see "Your link is either invalid or expired", request a fresh link and try again.

SSO (Enterprise)

If your organization uses single sign-on, start typing your work email on the sign-in page — a Sign in with SSO button appears once FileOnion recognizes your company's domain. Click it to authenticate with your identity provider; you are returned to FileOnion and signed in. See Security.

MFA code at sign-in

If you have enrolled an authenticator app, you are prompted for the 6-digit code from that app after entering your credentials. Accounts with SMS verification receive the code by text instead. Owners and Admins who have not yet enrolled are taken to their security settings to set up an authenticator app when they sign in. See Security.

Signing up

  1. On the sign-in page, click Sign up.
  2. Fill in your first name, last name, email, and password, accept the Terms and Conditions, and click Sign up.
  3. Check your email for a 6-digit verification code and enter it. Didn't get one? Use Resend it.

Checkpoint

After verifying, you are signed in and taken through onboarding to set up your firm. Every new firm starts with a 15-day free trial — no credit card required. See Getting Started.

Accepting a team invitation

When a teammate invites you to their organization, you receive an email with an invitation link:

  1. Open the link. If you are not signed in yet, choose Sign In (existing FileOnion account) or Create Account (new users go through the sign-up flow above).
  2. Review the invitation — it shows the organization, your assigned role, and any personal message.
  3. Click Accept Invitation (or Decline).

You are switched into the new organization and land on its dashboard. If you were already a member, FileOnion tells you so. See Team Members & Roles.

Forgot your password?

  1. On the sign-in page, click Reset password.
  2. Enter your email and click Send reset link. FileOnion emails you a one-time code.
  3. On the Set new password screen, enter your new password along with the code from the email, then click Log in.

Temporary passwords

If an administrator gave you a temporary password, FileOnion asks you to choose your own password the first time you sign in — enter it and click Set password & log in. Once signed in, you can change your password anytime from your account settings. See Settings & Preferences.

Clients don't sign in

Your firm's clients never create accounts or passwords. They receive a branded email or text with a magic link that opens their upload page directly. See Client Portal.